FAQs

How much are your Fajas?

Our starting price begins at $107.99. Please look in the navigation bar under Hook and Eye Fajas, or Zipper Fajas to see our garments and the pricing.

What is the difference between Hook and Eye Fajas and Zipper Styles?

Hook and Eye - maximum compression to reduce fluid after post op surgery

Zipper- reduces your waist by 2 to 3 inches and can be used by non surgical and surgical customers.

Where are you located?

We are an online  company . Our garments are handmade to your specific measurements from Colombia to fit only you .

Once i order when will I receive my garment?

Please allow proper time for delivery when ordering to arrive at your desired time.

After your measurements are submitted ,Your order is processed and shipped from Colombia( 7-10 business days), to our receiving office in the USA, then distributed from our USA office to your address (3 business days) . please note this excludes Weekends ,Colombian and USA Holidays.

Why does the shipping start at $19.99?

Your custom made garment is made in Colombia . The shipping cost is calculated from  Colombia to to your designated address .

Returns, Refunds, or Cancellations?

Returns

Our Short Torso Waist Cinchers are the only item we will accept for an exchange or store credit . Our Short Torso Waist Cinchers must be received in the original condition and return email request 5 days after receiving. The buyer is responsible for all return fees and postage for the Short Torso Waist Cincher.

No returns ,refunds or exchanges on our made 2 measure garments are fitting an intimate area tightly,and the tailored measurements involved with our Made 2 Measure garments submitted we cannot accept returns on our bodyshapers, and fajas.

Refunds

In the form of a store credit for our Short Torso Waist Cincher

Cancellations

Once the order has been placed , we cannot accept cancellations of an order.

When should I  get measured ?

Measure a week minimum post op for reduction in swelling which enhances the most precise measurements.

 

 

My garment has arrived, It is tight when I put it on , What do I do?

The average time to put on a garment is 35 minutes, taking your time , slowly shifting your body to stretch and fit in place. Please analyze yourself if you have gained weight within the time of the measurement and the arrival of your garment.

Does your garments come with a open crotch ?

No, all of our garments are designed with a zipper .To maximize the best shaping results of your BBL, and for a roundness your butt shape. In the future we may add a flap over opening. You can special request an open crotch at no extra charge.

What types of payments do you accept?

We accept Visa, Mastercard, Discover, and American Express.

 

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